Date Number Title Duration
Monday 3 December 2018 WS1 Visualization of African Knowledge to embody the Spirit of African Storytelling Full day
WS2 Designing interactive situations for strangers in urban areas Full day
WS3 Designing Healthcare Technologies/Solutions for African Context Half-day (morning)
WS4 Best UX Practices for Consumer, Business, and Healthcare Applications Half-day


Tuesday 4 December 2018 WS6 Designing Technologies for Africa: Does Culture matter? Full day
WS7 Multi-Cultural Human-Robot Interaction Workshop Full day
WS10 Perspectives on Safeguarding Indigenous Knowledge and Intangible Cultural Heritage Half-day+ (morning & afternoon)
Thursday 6 December 2018 WS11 Lean UX Techniques from Silicon Valley Startups Half-day (morning)
Friday 7 December 2018 WS12 How good UX can propel a startup Half-day (morning)


WS1: Visualization of African Knowledge to embody the Spirit of African Storytelling

J van Biljon, K Renaud, B Chimbo

Story telling is part of the knowledge creation and transfer tradition and constitutes the knowledge base of many African cultures. Visualization as a means of knowledge creation and transfer goes back to the origins of human communication and provides a mechanism for extending and enhancing human cognitive capacity. Technological advances have made the consumption and creation of visualizations easier and more accessible. However, the connection between storytelling and the visualization of African knowledge has not been explored in depth, specifically not from the angle of benchmarks and standards. Knowledge is context specific and knowledge visualization guidelines need also to be developed and validated within a specific context. Crosscultural studies reveal Western biases in design as well as erroneous assumptions about the universality of concepts, methods, theories and models, which have led to many inappropriate decisions. This workshop aims to focus on this gap in the literature by exploring the visualization of knowledge generated through storytelling and then benchmarking the visualizations based on guidelines appropriate for the African context. ,



WS2: Designing interactive situations for strangers in urban areas

M Mushiba, A van Heerdan, H Heissmeyer

Playful interactive game systems are seen as a new and exciting way to enhance social interactions. Although positive results have been reported from existing interventions, many of these games have focused on limited contexts involving players who are already familiar with each other. Research shows that familial experiences are markedly different from those between strangers, as players have different attitudes and motivations towards interaction. In this workshop we focus on the methods, tools and mediums involved when designing games that encourage prosocial behaviour between strangers. We invite the games research community to critically reflect on the complexities of creating such systems for co-located people. Furthermore, we also invite proposals that illuminate how differences in culture, age, gender and context may affect the design of playful prosocial artefacts.



WS3: Designing Healthcare Technologies/Solutions for African Context (Partially Sponsored)

S Hamunyela, N Jere

With the increase of technology usage amongst different sectors, the need for Healthcare technologies and solutions in Africa is inevitable. However, designers and developers in Africa face various challenges in the process of designing or developing the required solutions.

The aim for this workshop is to further explore health technology challenges faced by developers, implications and related contextual issues. The workshop aims to bring together different researchers in the Healthcare space to share their work and methods in order to gain a broader understanding of Healthcare technologies arising on the continent.
• Social media for Health,
• Big Data in Health
• Emerging Technologies in Heath
• ICT challenges in Health
• Health Policies
Researchers will share best practices on how designers intend to overcome policy, ethical and social moral issues in the different countries. Another aim of the workshop would be to encourage collaboration and cross-cultural Social Media research.

This workshop can be attended in conjunction with WS4. , ,



WS4: Best UX Practices for Consumer, Business, and Healthcare Applications (Sponsored)

UE Group

In this session, the attendee will be exposed the latest techniques and design approaches being used for the most successful products being created in Silicon Valley. Designs created by UEGroup in these areas will be showcased and include a unique “behind the scenes” view of how the designs evolved.  Areas covered will include consumer web sites, data visualization, cyber-security, and advanced medical devices. Attendees will learn to state of the art techniques for designing winning products.

Please contact Ms Hamunyela at for participation.


WS6: Designing Technologies for Africa: Does Culture matter?

N Jere, AC Sikhuphela, M Sonwabile, G Maka

African users are continuously using different technologies, in terms of applications, devices and services. Most of the technologies are developed in foreign countries and deployed in Africa for use. Despite the current technologies having enhanced and transformed some services, there are cases where some devices have been criticised. We plan to have a workshop on under-standing how African users would like technologies to be designed for them. We are particularly focusing on technologies that have had some loss of life during and after use in Africa. One such is the Automated Teller Machines (ATMs) when users are making banking transactions. The workshop intends to unpack current challenges facing users on technologies i.e. ATMs and how African culture could transform the current design.



WS7: Multi-Cultural Human-Robot Interaction Workshop

AA Wojciechowska, JR Cauchard

This hands-on workshop brings together researchers and practitioners to discuss the cultural aspects of Human-Robot Interaction (HRI) design. An increasing body of work shows that the one fits all model of interaction might be obsolete, especially when considering natural interactions where people use gesture and voice that are culturally dependent.

In the first part of the workshop, each attendee will present their accepted position paper on the topic. As a group, we will discuss ideas around social robot designs and leverage everyone’s expertise to discuss cultural aspects when designing effective and enjoyable interactions. We encourage the exchange of research results and ideas for future research attempts. The second part of the workshop will be a hands-on activity involving a participatory design task for a cross-cultural robot. The workshop goal is to develop a roadmap for cross cultural interactions with robots.



WS10: Perspectives on Safeguarding Indigenous Knowledge and Intangible Cultural Heritage

P Gallert, C Stanley, K Rodil

This proposed workshop aims to explore and share viewpoints on contentious matters concerning using ICT in the safeguarding of Indigenous Knowledge (IK) and Intangible Cultural Heritage (ICH). As organizers we have formed long lasting partnerships with indigenous communities and are frequently situated in these dialogical situations where topics such as ICT, cultural heritage and indigenous knowledge are debated. With this workshop we intend to give the opportunity to discuss contentious issues of research impact among members of three groups: indigenous people that are contributing to, and affected by, research on IK; invited community-based co-designers and local researchers; and the organizers. Participants will identify and discuss crucial topics around impact and ethics of IK research. We intend to collect viewpoints and arguments on how sensitive research in indigenous communities is to be carried out in order to meet the approval of actors from all three groups. We conclude by drafting a plan to implement suggested actions.


WS11: Lean UX Techniques from Silicon Valley Startups (Sponsored)

UEGroup is a leading User Experience firm in Silicon Valley with such clients as Google, Intel, and Samsung. It specializes in using techniques such as usability testing, field research, and interaction design to drive the success of products and services in the international marketplace. You can learn more at

“Lean UX Techniques from Silicon Valley Startups”

This session explores the techniques used by Silicon Valley startups, as well as more established companies, to get customer feedback and improve product designs using inexpensive methods. Attendees will be exposed to a variety of techniques and will learn specific steps they can take to create a new design or refine an existing one with very little expense. Topics will include visual presentation and workflow related to both desktop and mobile experiences.

Please email if you would like to participate


WS12: How good UX can propel a startup (Sponsored)

Good design is typically discussed in terms of proving ease of use and making web sites, mobile apps, and consumer products attractive. But what is the business impact of good design? This session discusses the far reaching impact of good usability and design on a new business and provides the attendee with “best practices” to be used when creating a startup around a digital implementation.

Please email if you would like to participate.