Prof Paula Kotzé is Chief Researcher at the Meraka Institute of the Council for Scientific and Industrial Research (CSIR) in South Africa, where she focuses on enterprise systems engineering and socio-technical systems. She is also Extraordinary Professor at the University of Pretoria and the Nelson Mandela Metropolitan University. Her background is multidisciplinary combining computer science, information systems, industrial psychology, human-computer interaction and education.
She holds a PhD in Computer Science with specialisation in Human-Computer Interaction from the University of York (UK), which she obtained in 1997.
She is a specialist in human factors engineering, enterprise architecture and engineering, design thinking, design research and health informatics, as reflected in an extensive publication record. Her most recent work focused on developing approaches to improve the quality of healthcare in developing countries, and equipping healthcare workers with the necessary knowledge to do so. She was the leader of the project to develop the National Health Normative Standards Framework for Interoperability in eHealth for South Africa. She has also made extensive contributions to the human factors fields in the practice of enterprise architecture.
She is a National Research Foundation (NRF) B rated (internationally acclaimed) scientist, the recipient of various national and international awards, and serves on various international committees and advisory panels in the IT and research domains.